Policies
PRIVACY
We respect your right to privacy. We will not share, sell or otherwise disclose your personal information.
RETURNS
· Notify us within 15 days of delivery to obtain a Return Goods Authorization (RGA). If the item is defective or mis-shipped it will be replaced at no charge.
· Items must be returned in original packaging, including parts and installation instructions.
· Returns of non-defective items are subject to a 10% restocking fee after August 1, 2007. There is no current restocking fee.
· Custom keyed locks are non-returnable.
ERRORS
We reserve the right to refuse or correct any order for a product listed with an incorrect price. DOOR LOCKS PLUS will issue a credit to your credit card immediately.
PRODUCT COLOR
Please note that computer displays often vary in colorization. Product colors may therefore not be an exact match to your computer screen.
SHIPPING
We offer FREE SHIPPING for orders over $149.00 to addresses in the continental United States.
All orders under $149.00 will be charged a flat shipping fee of $10.00.
We ship via FedEx.
Stock orders normally ship within 1 or 2 days.
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